Our Policy:

Welcome to the web site (the "Site") of Fullsteam Software Holdings LLC DBA Enrollware Software. ("Company", "we", "us" and/or "our"). This Site is operated by Company and has been created to provide information about our company and to provide customized class registration services (the "Company Services") to our Site visitors ("you", "your"). This Privacy Policy sets forth Company’s policy with respect to information including personally identifiable data ("Personal Data") and other information that is collected from Site visitors. 

Information We Collect:

When you interact with us through the Site, we may collect Personal Data and other information from you, as further described below:

Personal Data That You Provide Through the Site:

We collect Personal Data from you when you voluntarily provide such information, such as when you contact us with inquiries, respond to one of our surveys, register for a class, register for access to the Company Services or use certain Company Services. The Personal data we collect includes without limitation your name, email address and other personally identifiable data. In addition, if you register for a class, we will collect financial information from you (e.g., your credit card number and expiration date, billing address, etc). Wherever Company collects Personal Data we make an effort to provide a link to this Privacy Policy. By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide Personal Data to this Site, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of Company and the authorized third parties referred to herein located in the United States.

Non-Identifiable Data:

When you interact with Company through the Site, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Company may store such information itself or such information may be included in databases owned and maintained by Company affiliates, agents or service providers. This Site may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, and the domain names of our visitors' Internet service providers. It is important to note that no Personal Data is available or used in this process. In operating this Site, we may use a technology called "cookies." A cookie is a piece of information that the computer that hosts our Site gives to your browser when you access the Site. Our cookies help provide additional functionality to the Site and help us analyze Site usage more accurately. For instance, our Site may set a cookie on your browser that allows you to access the Site without needing to remember and then enter a password more than once during a visit to the Site. In all cases in which we use cookies, we will not collect Personal Data except with your permission. On most web browsers, you will find a "help" section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. We recommend that you leave cookies turned on because they allow you to take advantage of some of the Site’s features. 

Our Use of Your Personal Data and Other Information:

Company uses the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by e-mail, we will use the Personal Data you provide to answer your question or resolve your problem. Also, if you provide Personal Data in order to obtain access to the Company Services, we will use your Personal Data to provide you with access to such services and to monitor your use of such services. Company and its subsidiaries and affiliates (the "Related Companies") may also use your Personal Data and other personally non-identifiable information collected through the Site to help us improve the content and functionality of the Site, to better understand our users and to improve the Company Services. Company and its Related Companies may also use this information to contact you in the future to tell you about services, other events or opportunities we believe will be of interest to you. Other uses of your Personal Data include without limitation: processing payment for purchases you make,  products or services you request; managing your account and providing you with customer service; developing and providing you with promotional or marketing material; protecting against or identifying fraudulent transactions; and generally managing the Company Services and our business. If Company intends on using any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the Personal Data is collected. 

Our Disclosure of Your Personal Data and Other Information:

Company is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:

Business Transfers:

As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.

Training Sites:

"Training Sites" are registered users who use the Company Services to create, manage, and/or sell registrations to their classes. When you enroll in a class on our Site, you consent to our providing your Personal Data to the specific Training Site for that class for which you have registered. We share this information with these Training Sites so they can effectively run their businesses.

Legal Requirements:

Company may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Company, (iii) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (iv) protect against legal liability. 

Your Choices:

You can use the Site without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Company Services. 

Exclusions:

This Privacy Policy does not apply to any Personal Data collected by Company other than Personal Data collected through the Site. This Privacy Policy shall not apply to any unsolicited information you provide to Company through this Site or through any other means. This includes, but is not limited to, information posted to any public areas of the Site, such as bulletin boards (collectively, "Public Areas"), any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, "Unsolicited Information"). All Unsolicited Information shall be deemed to be non-confidential and Company shall be free to reproduce, use, disclose, distribute and exploit such Unsolicited Information without limitation or attribution. 

Children:

Company does not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through the Site. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on this Site without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to Company through this Site, please contact us, and we will endeavor to delete that information from our databases. 

Links to Other Web Sites:

This Privacy Policy applies only to the Site. This Site may contain links to other web sites not operated or controlled by Company (the "Third Party Sites"). The policies and procedures we described here do not apply to the Third Party Sites. The links from this Site do not imply that Company endorses or has reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies. 

Security:

Company takes reasonable steps to protect the Personal Data provided via the Site from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from this Site may not be secure. Therefore, you should take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Data to Company via the Internet. 

Changes to Company’s Privacy Policy:

The Site and our business may change from time to time. As a result, at times it may be necessary for Company to make changes to this Privacy Policy. Company reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the date indicated above. Your continued use of the Site after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy. 

Contacting Company:

To keep your Personal Data accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via this Site. Please also feel free to contact us if you have any questions about Company’s Privacy Policy or the information practices of this Site.

You may contact us as follows: https://www.enrollware.com/contact

KB Tenacious Emergency Support Foundation - Training Terms and Conditions

By completing your registration you agree to the following terms and conditions. Please read them carefully before submitting your registration.

1. Registration and Payment
Full payment is required at the time of registration. Your seat is not confirmed until payment is received. KB Tenacious Emergency Support Foundation accepts major credit and debit cards through our secure registration system.

2. Cancellations by the Student
If you need to cancel your registration, you must do so at least 48 hours before your scheduled class date by contacting us at [email protected] or (360) 937-4921. Cancellations made at least 48 hours in advance are eligible for a full refund. Cancellations made less than 48 hours before the class date are non-refundable.

3. No-Shows
Students who do not attend their scheduled class without prior cancellation will forfeit their registration fee. No refund or credit will be issued for no-shows.

4. Cancellations by KBT-ESF
KB Tenacious Emergency Support Foundation reserves the right to cancel or reschedule a class due to insufficient enrollment, instructor unavailability, weather, or other circumstances beyond our control. In the event of a KBT-ESF cancellation, registered students will receive a full refund or the option to transfer to a future class at no additional cost. No cancellation fee will be charged to the student in this situation.

5. Blended Learning Courses
Blended learning courses include an online component and an in-person skills session. Students must complete the online portion before attending their scheduled skills session. Students who complete the online portion but do not attend their scheduled skills session will forfeit their registration fee. No refund will be issued in this circumstance.

6. Certification
Certification is issued upon successful completion of all required course components including attendance, skills demonstration, and any applicable assessments. KB Tenacious Emergency Support Foundation cannot guarantee certification to students who do not meet all Red Cross or applicable program requirements. No refund will be issued if a student does not meet certification requirements.

7. Physical Activity Acknowledgment
Hands-on training courses involve physical activity including but not limited to kneeling, bending, and performing CPR compressions on training manikins. By registering you acknowledge that you are physically able to participate in hands-on training activities and agree to participate at your own risk. KB Tenacious Emergency Support Foundation is not responsible for injuries sustained during training activities.

8. Photography and Media
KB Tenacious Emergency Support Foundation may photograph or record training sessions for organizational, educational, and promotional purposes. By registering you grant KBT-ESF permission to use photographs or recordings in which you may appear for these purposes. If you do not consent please notify us in writing before your class date at [email protected].

9. Conduct
All students are expected to conduct themselves professionally and respectfully toward instructors and fellow students. KB Tenacious Emergency Support Foundation reserves the right to remove any student whose conduct is disruptive or inappropriate. No refund will be issued in the event of removal for conduct.

10. Communication and Mission Updates
By completing your registration, you agree that KB Tenacious Emergency Support Foundation may add your contact information to our organizational database and may contact you from time to time with mission updates, information about future training opportunities, and requests to support our community programs including Every Neighbor CPR. We are committed to respectful, infrequent communication. You may opt out of non-essential communications at any time by contacting us at [email protected] or by using the unsubscribe link included in any email we send. We will never sell, share, or distribute your personal information to third parties. Your information is used solely to support KBT-ESF's nonprofit mission.

11. Free Community Training Eligibility

Free community training offered through KB Tenacious Emergency Support Foundation's Every Neighbor CPR program is intended for individual community members who want to be trained and ready to help others in an emergency. Our goal is simple, more trained people in our community means more lives saved. This program is for neighbors who want to be prepared, whether at the grocery store, at a community event, or anywhere life happens.

Free classes are not intended for use by businesses, employers, or organizations as a substitute for employer-sponsored or workplace-required training. Businesses, organizations, or employers who direct employees or staff to enroll in free community classes in lieu of providing paid training are not eligible to participate in the free program and may be removed from the registration list without notice. Group registrations of two or more individuals listing the same employer or organization will be reviewed and may be redirected to our paid group training options.

KB Tenacious Emergency Support Foundation reserves the right to determine eligibility for free community training at its sole discretion and to cancel registrations that do not meet program intent.

11. Contact
Questions regarding these terms may be directed to:
KB Tenacious Emergency Support Foundation
[email protected] | (360) 937-4921 | kbt-esf.org
Toledo, WA | EIN 41-3071623