Contact Us
KB Tenacious Emergency Support Foundation
5061 Jackson Highway
Toledo, WA 98591
(360) 937-4921
KB Tenacious Emergency Support Foundation - Training Terms and Conditions
By completing your registration you agree to the following terms and conditions. Please read them carefully before submitting your registration.
1. Registration and Payment
Full payment is required at the time of registration. Your seat is not confirmed until payment is received. KB Tenacious Emergency Support Foundation accepts major credit and debit cards through our secure registration system.
2. Cancellations by the Student
If you need to cancel your registration, you must do so at least 48 hours before your scheduled class date by contacting us at [email protected] or (360) 937-4921. Cancellations made at least 48 hours in advance are eligible for a full refund. Cancellations made less than 48 hours before the class date are non-refundable.
3. No-Shows
Students who do not attend their scheduled class without prior cancellation will forfeit their registration fee. No refund or credit will be issued for no-shows.
4. Cancellations by KBT-ESF
KB Tenacious Emergency Support Foundation reserves the right to cancel or reschedule a class due to insufficient enrollment, instructor unavailability, weather, or other circumstances beyond our control. In the event of a KBT-ESF cancellation, registered students will receive a full refund or the option to transfer to a future class at no additional cost. No cancellation fee will be charged to the student in this situation.
5. Blended Learning Courses
Blended learning courses include an online component and an in-person skills session. Students must complete the online portion before attending their scheduled skills session. Students who complete the online portion but do not attend their scheduled skills session will forfeit their registration fee. No refund will be issued in this circumstance.
6. Certification
Certification is issued upon successful completion of all required course components including attendance, skills demonstration, and any applicable assessments. KB Tenacious Emergency Support Foundation cannot guarantee certification to students who do not meet all Red Cross or applicable program requirements. No refund will be issued if a student does not meet certification requirements.
7. Physical Activity Acknowledgment
Hands-on training courses involve physical activity including but not limited to kneeling, bending, and performing CPR compressions on training manikins. By registering you acknowledge that you are physically able to participate in hands-on training activities and agree to participate at your own risk. KB Tenacious Emergency Support Foundation is not responsible for injuries sustained during training activities.
8. Photography and Media
KB Tenacious Emergency Support Foundation may photograph or record training sessions for organizational, educational, and promotional purposes. By registering you grant KBT-ESF permission to use photographs or recordings in which you may appear for these purposes. If you do not consent please notify us in writing before your class date at [email protected].
9. Conduct
All students are expected to conduct themselves professionally and respectfully toward instructors and fellow students. KB Tenacious Emergency Support Foundation reserves the right to remove any student whose conduct is disruptive or inappropriate. No refund will be issued in the event of removal for conduct.
10. Communication and Mission Updates
By completing your registration, you agree that KB Tenacious Emergency Support Foundation may add your contact information to our organizational database and may contact you from time to time with mission updates, information about future training opportunities, and requests to support our community programs including Every Neighbor CPR. We are committed to respectful, infrequent communication. You may opt out of non-essential communications at any time by contacting us at [email protected] or by using the unsubscribe link included in any email we send. We will never sell, share, or distribute your personal information to third parties. Your information is used solely to support KBT-ESF's nonprofit mission.
11. Free Community Training Eligibility
Free community training offered through KB Tenacious Emergency Support Foundation's Every Neighbor CPR program is intended for individual community members who want to be trained and ready to help others in an emergency. Our goal is simple, more trained people in our community means more lives saved. This program is for neighbors who want to be prepared, whether at the grocery store, at a community event, or anywhere life happens.
Free classes are not intended for use by businesses, employers, or organizations as a substitute for employer-sponsored or workplace-required training. Businesses, organizations, or employers who direct employees or staff to enroll in free community classes in lieu of providing paid training are not eligible to participate in the free program and may be removed from the registration list without notice. Group registrations of two or more individuals listing the same employer or organization will be reviewed and may be redirected to our paid group training options.
KB Tenacious Emergency Support Foundation reserves the right to determine eligibility for free community training at its sole discretion and to cancel registrations that do not meet program intent.
11. Contact
Questions regarding these terms may be directed to:
KB Tenacious Emergency Support Foundation
[email protected] | (360) 937-4921 | kbt-esf.org
Toledo, WA | EIN 41-3071623